Help CenterMicrosoft offers two plans for frontline workers—Microsoft 365 F1 and Microsoft 365 F3—both of which are designed to provide essential communication, collaboration, and security features. The F3 plan now includes advanced virtual desktop capabilities and management tools like Azure Virtual Desktop, Windows 365 Enterprise access, and more.
1. Microsoft 365 F1
- Price: $2.25 per user/month
- Key Features:
- Microsoft Teams: Chat, voice, video, and collaboration tools.
- Microsoft Teams Phone Standard: Inbound and outbound calling.
- Audio Conference Dial-in: Join Teams meetings via dial-in.
- Outlook: Web-based email and calendar.
- OneDrive: 2 GB of cloud storage for file sharing.
- Office Web Apps: Web-based access to Word, Excel, and PowerPoint.
- Microsoft Intune Plan 1: Basic mobile device and app management.
- Microsoft Entra ID Plan 1: Basic identity management with Conditional Access and MFA.
- Target Audience: Ideal for frontline workers who need basic collaboration and device management without desktop applications.
2. Microsoft 365 F3
- Price: $8 per user/month
- Key Features:
- Full Microsoft Teams Experience: Includes meetings, calls, and phone integration.
- Microsoft Teams Phone Standard: Inbound and outbound calls.
- Audio Conference Dial-in: Access Teams meetings via phone dial-in.
- Outlook: Full 2 GB mailbox for email and calendar.
- Office Web and Mobile Apps: Web and mobile versions of Word, Excel, and PowerPoint.
- OneDrive: 2 GB personal cloud storage.
- Windows Enterprise (Limited to VDI): Available for users on shared devices with a qualifying OS (except Azure Virtual Desktop).
- Microsoft Defender for Endpoint Security Features:
- Microsoft Defender Antimalware
- Microsoft Defender Firewall
- Microsoft Defender Exploit Guard
- Microsoft Defender Credential Guard
- BitLocker and BitLocker To Go
- Power Apps for Microsoft 365: Build and use custom apps.
- Power Automate for Microsoft 365: Automate workflows and tasks.
- Copilot Studio for Teams: AI-powered assistance and automation in Teams.
- Dataverse for Teams: Store and manage data in Teams.
- Windows 11 Edition: Access to the latest Windows version for shared devices.
- Azure Virtual Desktop: Full access to virtual desktops for remote work.
- Windows 365 Enterprise access: Access cloud PCs for enterprise-grade virtual desktops.
- Virtual Desktop Access: For users working on shared devices.
- Universal Print: Cloud-based printing solutions.
- Windows Update for Business deployment service: Manage updates across devices.
- Windows Autopatch: Automated updates for Windows.
- Microsoft Intune Plan 1: Full device and app management.
- Microsoft Entra ID Plan 1: Advanced identity management with Conditional Access and MFA.
- Target Audience: Best for organizations that need enhanced collaboration, security, mobile device management, and virtual desktop access for frontline workers.
Note:
Microsoft 365 F3 does not include licenses for Azure Virtual Desktop or Windows 365 Enterprise. While F3 provides access to Windows Enterprise (VDI) for users of shared devices, organizations must still purchase separate licenses for Azure Virtual Desktop or Windows 365 or use an Azure subscription to access these services. These are typically billed separately, based on usage or licensing agreements.
4. Microsoft Intune and Entra ID in Both Plans
Both Microsoft 365 F1 and Microsoft 365 F3 include Microsoft Intune Plan 1 and Microsoft Entra ID Plan 1, enabling:
- Microsoft Intune Plan 1: Mobile device and app management, including compliance policies and security settings.
- Microsoft Entra ID Plan 1: Identity and access management, including MFA and Conditional Access.
5. Add-Ons for Frontline Workers
Available add-ons for Microsoft 365 F1 and F3 include:
1. Microsoft 365 F5 Security
2. Microsoft 365 F5 Compliance
3. Microsoft 365 F5 Security + Compliance
4. Microsoft 365 F5 Information Protection and Governance
5. Microsoft 365 F5 Insider Risk Management
6. Microsoft 365 F5 eDiscovery and Audit
7. Microsoft Defender for Endpoint F1 and F2
8. Microsoft Defender for Office F1 and F2
9. Microsoft Defender for Identity F1
10. Microsoft Defender for Cloud Apps F1
11. Microsoft Defender for Office 365 Plan 1 and Plan 2
12. Microsoft Defender for Endpoint Plan 1 and Plan 2
These add-ons expand the security, compliance, and endpoint protection features for frontline workers.
6. Choosing the Right Plan
- Microsoft 365 F1 is ideal for frontline workers needing basic collaboration and device management without advanced desktop access or virtual desktops.
- Microsoft 365 F3 is best for organizations needing advanced security, virtual desktops, automated patch management, and comprehensive device management, including access to tools like Azure Virtual Desktop, Windows 365, and Universal Print.
Conclusion
The Microsoft 365 Frontline Worker plans provide tailored solutions for mobile or customer-facing employees. F1 is a cost-effective option for basic needs, while F3 adds advanced security, virtual desktop capabilities, and device management, including features like Azure Virtual Desktop and Windows 365 Enterprise access. Add-ons like Microsoft Defender and Microsoft 365 F5 packages enable organizations to scale their security and compliance as needed.
For more information or assistance in selecting the right plan, feel free to reach out!
This updated guide now includes features like Windows 11 Edition, Azure Virtual Desktop, Windows 365 Enterprise access, and other management tools in Microsoft 365 F3. Let me know if you need further changes!