Microsoft Access

In short

When Griffin31 can’t read everything it needs from Microsoft, a banner says Microsoft access is incomplete and some checks pause. A Microsoft Entra admin can fix it in a few steps.

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The Banner

The banner shows at the top of the page when Griffin31 isn’t connected to your Microsoft tenant, or is missing a permission or a role it needs. It says:

Microsoft access is incomplete. Some checks are paused until the required Microsoft access is restored.

It also shows when Griffin31 last checked the access.

Who Can Fix It

• In Microsoft Entra: you need an active Global Administrator or Privileged Role Administrator role.
• In Griffin31: the banner’s buttons show for the Admin and User roles.

The Buttons

Button	When you see it	What it does
Grant consent	API permissions are missing, or Griffin31 isn’t connected	Opens Microsoft so an administrator can grant consent
Assign Global Reader	The Global Reader role is missing	Opens the Resolve Microsoft access steps
Resolve access	Both are missing	Opens the Resolve Microsoft access steps
Check again	Always	Checks the access again

If the Microsoft consent is cancelled, or you don’t have the right Entra role, Griffin31 shows: Microsoft consent was cancelled or you lack the required Entra roles.

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Resolve Microsoft Access

This window lists only the actions your tenant still needs.

Grant App Permissions

A Microsoft administrator must grant consent for the required API permissions. Select Grant consent and approve in Microsoft.

Assign Global Reader

Assign the Global Reader role to the Griffin31 enterprise application in Microsoft Entra. The window shows the application’s exact name.

1. Open Microsoft Entra Roles and administrators.
2. Find and select Global Reader.
3. Select Add assignments, then Select members.
4. Find the Griffin31 application, then select Next and Assign.

The window has an Open Microsoft Entra link that takes you to the roles page.

Check Access

When you’re done, select Check access.

• If everything is in place, you see Microsoft access verified. and the banner goes away.
• If not, you see Microsoft access is still incomplete. Finish the missing steps and check again.

Need help? Contact us at support@griffin31.ai.